Online Reputation Management
Not only are users turning to the internet to research information about medical conditions, but also to search for healthcare providers in their local area.
Recent research indicates that 70% of Americans say online ratings and reviews have influenced their choices of physicians and facilities. Additionally, more than 40% of respondents admitted they researched doctors online even after being referred to them by another healthcare professional.
Patients talk and potential patients listen. Online reputation management is critical to growing your practice.
You can protect your reputation with HIPAA-secure responding managed by TargetMarket. Our online reputation management services include:
From Yelp to Google and HealthGrades to Facebook, there are dozens of review sites. Many of which you may not even realize you have profiles on because they often automatically pull information found from other sources on the Internet.
We help claim, optimize and manage your directory listings on 50+ review sites to ensure their accuracy and provide a seamless patient experience.
The health of your practice is greatly dependent on the quantity and consistency of getting new reviews. Encouraging patients to write positive reviews can quickly turn your online reputation around for the better.
Our online reputation management service includes a personalized invitation that can be sent to your patients via text or an email directing them directs them to the review sites that matter the most to your practice.
This feature can also be integrated with most practice management systems to automatically send out review invites following patient appointments without any hands-on contact from you.
Monitoring and Responding
As a medical practice, there’s nothing more harmful to your reputation than negative reviews that go unanswered.
With our online reputation management services, you will be notified in real-time with alerts any time a new review is detected online. Your dedicated account manager from TargetMarket will actively monitor your account and will work with you to respond appropriately in a timely manner.
Start Growing Your Practice Today!
The bottom line is that your patients talk and potential patients listen. TargetMarket can help you manage the conversation with HIPAA-secure responding. Get in touch to learn more about how our online reputation management services can help you grow your practice.Get in Touch