Note: This was featured as part of our Web Wednesday segment on Charleston’s 105.5 The Bridge with Box in the Morning. You can catch us every Wednesday morning at 8:20 am ET for your dose of social media & digital marketing news. You can listen to the segment below:

It happens to the best of us: you’re going to send out a marketing email and accidentally send it to the wrong segment, there’s a life-changing typo in the midst of your email, or you send out a broken link by accident. It’s frustrating and embarrassing, but there are ways to come back from it.

There are several ways to go about your apology e